Can anyone register a domain name? For .com, .net and .org domain names, anyone can register these. For .au domain names, you need to have a registered business name in Australia.

Back to Top

For .au domain names do I need to have same business name?
Recently, there have been changes to domain name registrations in Australia. You still need a business name, but it does not need to be the same name as your domain name.

Back to Top

Can I register a domain name containing only numbers?
Yes. Your domain name can consist of only letters, numbers, or a combination of the two. You can also use a hyphen (-), but your domain cannot begin or end with a hyphen.

Back to Top

How do I choose a good domain name?
Try to choose a domain that is short, easy to remember, and closely reflects the subject matter of your site.

Back to Top

What is a URL?
URL stands for Universal Resource Locator. It is the unique web address for each site. For instance, our URL is http://www.basehost.com.au.

Back to Top

Why should I register a domain name?
Having a domain name allows you to have your very own and unique web presence. A website can be used as a wonderful marketing tool for a business or a great way to share your hobbies and interests with others on the World Wide Web.

Back to Top

What is a domain Name?
A domain name is an address that tells people where your website can be found. It consists of a word or phrase and an extension such as .com, .net, or .org. Once you have a domain name hosted, visitors will be able to view your site by entering your domain in the address bar of their Internet browser.

Back to Top

What do I get with your domain registration?
You get a registered domain name owned by YOU. You can manage the domain by organising hosting either with BaseHost or another provider.

Back to Top

I already have a domain name. Can I use your hosting services without transferring my domain to you?
Yes, you can host your website regardless of where you purchased your domain name from. You can keep your domain with the current registrar and still use our hosting services.

Back to Top

I already have a domain. Can I transfer it to use your domain services?
Yes, simply complete a domain transfer on our website. We will then email you with details of how to move your domain from your existing provider.

Back to Top

Can I just register a domain name without web hosting?
Yes, we offer domain registration only options.

Back to Top

If I register a domain name with you do I have to also use your web hosting?
No, you can use any hosting provider you choose.

Back to Top

Can I create mail accounts on my server?
Yes, you can create individual email accounts and you can also setup up auto-responders, forwarding, aliasing, WebMail, and catch-all.

Back to Top

What do I need to put my website on the Internet?
To put your website on the internet, you need 3 essential components:
1. Website
2. Domain Name
3. Web Hosting

Back to Top

Does it matter what operating system I run on my home computer?
No, you can use any computer and operating system you choose and still be able to fully use our services.

Back to Top

How do I upload my web site?
You can upload your website using Microsoft FrontPage, FTP, Dreamweaver or our control panel.

Back to Top

How do I know it's safe to use my credit card with your web site?
All our orders use 128 bit SSL, the strongest commercially available level of encryption. All orders are processed by StGeorge Bank Gateway.

Back to Top

Do you place adverts on our hosting account?
No! There is nothing worse in our opinion. We do not place any adverts on your account including pop ups, banners, link ads or any other form of advertising.

Back to Top

How much will I pay including any hidden fees?
All our prices are in Australian dollars and include GST. We have a full transparent price list with no hidden fees.

Back to Top

Can I host adult & pornography material?
NO! Definitely not.

Back to Top

What is your policy on bandwidth?
We provide 20,000MB of data transfer per month. You can see your full usage each month via our control panel. We also contact you if we feel you are going to go over your limit in any given month.

Back to Top

How do I place an order?
You place an order by going through our automatic online sign up process. At the end of the process you will receive a confirmation with all your login details to our control panel, FTP and email.

Back to Top

What is the renewal price next year?
We GUARANTEE you will pay the same price each year. All our prices have been the same since 1999 and will not change.

Back to Top

What forms of payment do you accept?
We accept Visa, Mastercard, and BankCard. We also accept cheque and money order.

Back to Top